agrees to follow the BarPrint, LLC. policy to request a Return Merchandise Authorization
Number (RMA#) from BarPrint before attempting to return any products.
You must make your request within 15 days of the invoice date. Once your
request has been received, you'll be emailed an RMA number along with specific
return instructions. Returns received without a valid RMA, or returns received
more than 10 days after the RMA issue date will be refused. RMA numbers cannot
be extended or reissued.
All returns must be received in the original packaging with the RMA number
prominently displayed on the outside of the shipping box. Do not write on the
manufacturer boxes or original product packaging surfaces. We recommend that
you insure your return shipment against loss or damage, and use a carrier such
as UPS or FedEx that can provide proof of delivery.
Damaged Shipments. If you receive a shipping carton that shows obvious
damage and was delivered from a recognized commercial carrier such as UPS,
FedEx, etc., then refuse the shipment and email us immediately. If upon opening
a carton you discover concealed damage, contact us right away.
Unauthorized Returns. Packages without an RMA number or returned
products that are not acceptable for return will be shipped back to you at your
are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 15 days if you intend to return ANY item back to our store. Items returned to us AFTER 10 days or WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
3125 Kathleen Ave.
Greensboro, NC 27408