How do I return an item?

Refund/Return Policy:

Customer agrees to follow the BarPrint, LLC. policy to request a Return Merchandise Authorization Number (RMA#) from BarPrint before attempting to return any products.
You must make your request within 15 days of the invoice date. Once your request has been received, you'll be emailed an RMA number along with specific return instructions. Returns received without a valid RMA, or returns received more than 10 days after the RMA issue date will be refused. RMA numbers cannot be extended or reissued.

All returns must be received in the original packaging with the RMA number prominently displayed on the outside of the shipping box. Do not write on the manufacturer boxes or original product packaging surfaces. We recommend that you insure your return shipment against loss or damage, and use a carrier such as UPS or FedEx that can provide proof of delivery.

Damaged Shipments. If you receive a shipping carton that shows obvious damage and was delivered from a recognized commercial carrier such as UPS, FedEx, etc., then refuse the shipment and email us immediately. If upon opening a carton you discover concealed damage, contact us right away.

Unauthorized Returns. Packages without an RMA number or returned products that are not acceptable for return will be shipped back to you at your expense.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 15 days if you intend to return ANY item back to our store. Items returned to us AFTER 10 days or WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

3125 Kathleen Ave.
Greensboro, NC 27408
Phone: 336-291-9756